Modes of service

ExpresHelp „Rapidity Above all“

Within the regime ExpresHelp you can decide on one of the three choices regarding the urgency of data recovery.

ExpresHelp – data recovery is completed with the highest priority. Guaranteed duration of data recovery for this regime is 6 hours from your confirmation of our conditions of data recovery. The extra charge is 100% more than the standard data recovery cost.
Expres24 – data recovery is completed with very high priority. Guaranteed duration of data recovery for regime Expres24 is 24 hours from your confirmation of our conditions of data recovery. The extra charge is 50% more than the standard data recovery cost.
Expres48 - data recovery is completed with high priority. Guaranteed duration of data recovery for regime Expres48 is 48 hours from your confirmation of our conditions of data recovery. The extra charge is 25% more than the standard data recovery cost.

Should we not be able to keep to the guaranteed period, the extra charge is lowered accordingly.

EcoHelp „No rush, price decides”

Within this regime the emphasis is on the cost of the data recovery. This is the reason why we offer a discount of 20% for your patience. Your order will be completed within 14 days of your confirmation of our conditions of data recovery.

DataHelp „The golden way“

Do any of the above appeal to you? Or let us set the duration of recovery and the cost. Within this regime you pay for the successful data recovery according to our Price list and the duration of data recovery is approximately 3 working days for the standard storage media. In case of any delay, you will be informed by phone.