About Us
We are a European company with a long tradition.
Company History
Over 35 years of experience in data recovery
Data Recovery Beginnings
Ing. Ondřej Nadrchal co-founds TDP-Ontrack — one of the first specialized data recovery companies in Central Europe.
Company Founded
DataHelp was established in Prague as a specialized laboratory for professional data recovery services.
New Headquarters & Technology Upgrade
Relocation to our current address in Prague-Karlín and significant expansion of our technological capabilities, including Rusolut tools for flash memory and additional PC-3000 systems.
Team Expansion
Growth of our specialist team to 7 full-time data recovery technicians, strengthening our capacity for complex cases.
TDP-Ontrack Acquisition
Acquisition of the data recovery division of TDP-Ontrack, one of the first specialized companies in the field in Central Europe, founded in 1990 by Ing. Ondřej Nadrchal. This brought unique know-how and continuity dating back to the very beginnings of the industry in Czechoslovakia.
57,000+ Cases
Reaching the milestone of more than 57,000 data recovery cases handled for private and business customers.
Data Recovery Beginnings
Ing. Ondřej Nadrchal co-founds TDP-Ontrack — one of the first specialized data recovery companies in Central Europe.
Company Founded
DataHelp was established in Prague as a specialized laboratory for professional data recovery services.
New Headquarters & Technology Upgrade
Relocation to our current address in Prague-Karlín and significant expansion of our technological capabilities, including Rusolut tools for flash memory and additional PC-3000 systems.
Team Expansion
Growth of our specialist team to 7 full-time data recovery technicians, strengthening our capacity for complex cases.
TDP-Ontrack Acquisition
Acquisition of the data recovery division of TDP-Ontrack, one of the first specialized companies in the field in Central Europe, founded in 1990 by Ing. Ondřej Nadrchal. This brought unique know-how and continuity dating back to the very beginnings of the industry in Czechoslovakia.
57,000+ Cases
Reaching the milestone of more than 57,000 data recovery cases handled for private and business customers.
DataHelp
This is what we look like
We are a team of experienced data recovery experts
Specialists with years of practice and deep expertise
Ondra
Western Digital, Toshiba, Hitachi
Expert in data recovery from WD, Toshiba and Hitachi drives
Alex
Seagate, IBM
Specialist in Seagate and IBM drives
Eduard
RAID/NAS systems, Unix-like OS
Expert in complex RAID/NAS configurations and Unix systems
Martin
SSD and Flash Technology
Specialist in modern flash memory and SSD drives
Pavel
File Systems
Expert in recovery of corrupted file systems
Štěpán
SW Development, CAD Design
One of the company founders, software developer and CAD specialist
More About Us
We are DataHelp s.r.o., specializing in data recovery from all types of storage media. With over 35 years of experience and state-of-the-art technology, we help our customers safely recover their lost data. Whether it's a damaged hard drive, SSD, RAID array or mobile device, we are here to provide you with reliable and professional solutions. The company was founded by Mgr. Štěpán Mikeš and Aleš Wagner with the aim of providing professional and reliable services in data recovery and restoration. Since our inception, we have focused on a wide range of devices, from memory cards and mobile phones through hard drives to demanding systems such as RAID arrays.
We regularly invest in state-of-the-art technologies to provide top-tier data recovery services. We collaborate with technology leader ACELab Europe and use tools like PC-3000, which allow us to perform firmware-level interventions and handle complex data recovery cases from hard drives and RAID arrays. For mobile device data recovery, we use professional tools from Cellebrite and Mobile Edit. For recovery from damaged USB drives and memory cards, we use Visual NAND Reconstructor from Rusolut. When handling platters of damaged drives, we use laminar flow boxes ensuring a controlled environment necessary for maximum recovery success. Our facility is equipped for advanced soldering – from micro-soldering and hot air stations to IR soldering and rework stations, complemented by high-resolution microscopes. Using CAD software, we design custom fixtures for handling mechanical parts of drives, which we manufacture using 3D printing. We also develop our own software for data sorting and verification and a case management system. Thanks to an extensive warehouse with over 10,000 unique parts – from the oldest 20MB MFM drives to the latest 20TB drives – we can significantly shorten data recovery time.
Our priority is to provide professional and reliable data recovery services, which stems from our core values: expertise, innovation and customer approach. We believe that data is irreplaceable for our customers, and we always strive to offer the most effective solution for data recovery. We continuously invest in training our experts and in state-of-the-art technologies to keep pace with the latest trends in the industry and provide services of the highest quality. Customer satisfaction is paramount to us. We emphasize individual approach and transparent communication throughout the data recovery process. Each case is a unique challenge for us and our specialists are ready to do everything possible for successful data recovery. We adhere to strict security standards and ensure the protection of our clients' personal data.