Having problems with your NAS server? Whether it's software issues or physical damage, our team with years of experience is ready to safely recover your valuable data.
Is your NAS server experiencing software problems or physical damage? Our professionally trained team and state-of-the-art laboratory equipment are ready to safely and efficiently handle various failures, including mechanical and electronic problems on NAS servers.
We provide diagnostics for €45 (European pickup included) and after careful assessment of the damage, we'll quote you a price for data recovery. With over 20 years of experience and certified tools like ACELab and Cellebrite, we handle even complicated cases.
Our NAS data recovery services are available 24/7, for all common and specific devices, including <strong>RAID arrays</strong>.
If you have a damaged NAS device, we recommend not turning it on and not making any changes – this reduces the risk of data loss. Contact us as soon as possible so we can professionally assess the situation and suggest the best solution for your data recovery.
| Damage | Cause and symptoms |
|---|---|
| Software failures |
|
| Disk configuration loss |
|
| Damage | Cause and symptoms |
|---|---|
| Disk controller failure |
|
| One or more faulty hard drives |
|
We can assemble and manage common and advanced configurations for NAS devices, including RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10. Each of these types offers specific benefits and levels of data protection:
Besides RAID configurations, we support various file systems that NAS devices typically use, such as EXT4, Btrfs, NTFS, ZFS, APFS. This variability allows us to flexibly respond to different types of failures and recover data from a wide range of NAS devices.
NAS servers are complex devices combining hardware and software. Failures can occur at various levels and have different causes. Our laboratory encounters these most common problems:
We have experience with data recovery from NAS servers of all leading manufacturers. Each manufacturer uses a specific operating system and file system, but our laboratory is equipped with tools to work with all common platforms.
The most widespread NAS brand in home and business environments. Uses DiskStation Manager (DSM) operating system and most commonly Btrfs or ext4 file systems. We solve common problems like SHR (Synology Hybrid RAID) breakdown, DSM damage after update, or ransomware attack.
The second most popular brand, known for powerful hardware. QTS operating system supports ext4, Btrfs and ZFS. We specialize in data recovery after volume failure, RAID array reconstruction and recovery after malware attack.
If the NAS makes unusual sounds (clicking, beeping), disks are not recognized, or the device is inaccessible, disconnect it from power immediately. Further operation can cause irreversible data damage, especially with mechanical disk failures.
Don't remove disks from the NAS, don't change their order, and don't attempt RAID array reconstruction. Software repair attempts can overwrite important structures needed for recovery. Physical manipulation of damaged disks outside a clean environment causes further damage.
Our courier will pick up the NAS server across Europe for €45 (diagnostics free). In some cases with obvious mechanical damage, sending only the hard drives is sufficient. After diagnostics, we'll tell you the extent of damage, chance of successful recovery, and exact price – which is binding and you only pay on success.
Our success rate for NAS server data recovery is around 90%. Thanks to professional equipment and over 25 years of experience, we can recover data even from complex cases, including broken RAID arrays and physically damaged disks.
Contact us at the phone number or email below, place an order for data recovery directly, or visit us in person at our company headquarters.