Data recovery since 1998 · Prague
Lost your data? We recover what matters.
Clicking hard drive, undetected SSD or failed RAID? Tell us what happened. You’ll receive a free initial assessment and a fixed quote before recovery begins.
- No recovery without your approval
- Clear price before work begins
- Confidential handling of your device

A clear, no-pressure process
The simplest way to start
Start with a free initial assessment. We don’t begin any recovery work until you know the price and have approved it.
- 01
Describe the problem
Tell us the type of device, what happened and which data matters most. We’ll give you a free initial assessment.
- 02
Send or drop off the device
Send the device yourself with a carrier of your choice, drop it off in Prague, or choose the optional insured DPD pickup (€45).
- 03
Receive a fixed quote
We run the diagnostics and confirm what can be recovered, the price and the expected turnaround time.
- 04
Approve the recovery
Recovery starts only after your approval. If no data is recovered, there is no recovery fee.
How should the device reach our laboratory?
Sending the device yourself is usually the simplest option. If you prefer, we can arrange an insured DPD pickup.
Send the device yourself
Register your case free of charge and use a carrier of your choice. You pay only the carrier’s shipping cost.
Insured DPD pickup for €45
DPD collects the packed device from your address. The non-refundable fee covers the pickup and the initial diagnostics.
Available in 15 EU countries.
Tell us what happened
Describe the problem briefly and leave your email address. We’ll review your case and reply in writing.
We’ll reply by email during business hours. No phone call is required.
Not sure what to write? Ask our AI assistant
Visit us or contact our partners
Drop off your device at our Prague laboratory or at one of our partner drop-off points.
Prague
Central LabDataHelp s.r.o.
Vienna
Drop-off PointKreml & Co GesmbH
Bratislava
Drop-off PointPRO.Laika spol. s r.o.


















