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Specialist laboratory in Prague · Serving Europe

Lost your data? We recover what matters.

Clicking hard drive, undetected SSD or failed RAID? Tell us what happened. You’ll receive a free first assessment and a fixed quote before recovery begins.

  • No recovery without your approval
  • Clear price before work begins
  • Confidential handling of your device
Technician working in the DataHelp data recovery laboratory

A clear, no-pressure process

The simplest way to start

Start with a free assessment. We do not begin recovery work until you know the price and approve it.

  1. 01

    Describe the problem

    Tell us the device type, what happened and which data matters most. We’ll provide a free first assessment.

  2. 02

    Send or drop off the device

    Use a carrier of your choice, drop the device off in Prague, or select optional courier collection.

  3. 03

    Receive a fixed quote

    We inspect the device and confirm what can be recovered, the price and the expected turnaround time.

  4. 04

    Approve the recovery

    Recovery starts only after your approval. If no data is recovered, there is no recovery fee.

DataHelp data recovery laboratory
DataHelp data recovery laboratory
DataHelp data recovery laboratory
DataHelp data recovery laboratory

What Our Clients Say

AI-generated summaryBased on 248 Google reviews
  • Fast and helpful data recovery
  • Professional work and honest, serious dealings
  • Able to recover data that other companies cannot
Radek Marciník

Although the data from my damaged SSD unfortunately could not be recovered because the fault was irreparable, I would like to commend DataHelp for the way they handled my case. Throughout the entire process, they were highly professional, helpful and accommodating. I appreciated their open communication, their efforts to find a solution and their honest explanation of the situation without making unrealistic promises. It is clear that they are experts at what they do and put the customer first. My thanks to the entire team for their time and for doing everything they could. Although the recovery was unsuccessful due to the extent of the damage, I can recommend DataHelp to anyone looking for a reputable company for diagnostics and data recovery.

Luboš Obermajer

I highly recommend DataHelp. Friendly and professional staff, excellent communication.

Miloš Dvořák

Excellent customer care, professional service — six stars from me ******

ryuu ryuu

You are the best — speed, data recovery, communication. I love you guys 😄👍

Martin Kropík

I did not think they would be able to recover the data, but they did. They are amazing.

Anna Strnadová

Thank you for recovering 100% of our data, and for your exceptional helpfulness, professionalism and smooth communication. We recommend DataHelp to everyone!

Petr Meissel

I wholeheartedly recommend DataHelp! From my first phone call with the receptionist until I received my successfully recovered data back, everything was 100% professional, and they treated a desperate customer who had lost their files with great sensitivity. Never pushy, just a friendly, trustworthy team with a smile… You do have to pay for it, but quality comes at a price. I can recommend them!

Zdenek Stehlik

Data recovery from a microSD card — all good. It took about a week, price 6,000 CZK.

Václav Janda

Professional approach, very satisfied. Fast communication. Everything was done exactly as agreed. Recommended.

Lucie Stražovanová

Huge thanks for recovering data from my external drive. After a fall it wouldn't start and diagnostics found a combination of faults. The diagnosis was done very fast, by the next day. Recovery was estimated at 2–4 weeks — in 14 days I was already picking up a new drive with my recovered data. :-) Quick arrangements, a great approach and real willingness.

Monika Vastlova

Huge thanks to DataHelp for a completely professional approach. From the first contact the communication was fast, helpful and very human. I especially appreciate the immediate solution offered, the clear explanation of the whole process and the maximum effort to recover the data. Everything went quickly, without unnecessary delays and with a perfect result. You can tell they really know what they do and the client is their priority. I can recommend this company with a clear conscience.

Petr Smrcek

I can recommend DataHelp. Perfect communication, service, helpfulness and willingness. They recovered absolutely all the data. They even promised to keep it for some time. Maximum satisfaction! If you ever lose data, here you have a chance to get it back.

Jan Harčarik

They recovered 100% of the data from a crashed Samsung SSD. Absolutely satisfied, excellent approach. Thank you for the data.

Lukas Sadlo

High probability of a successful recovery 👌

Jakub Egermaier

Great service, fast and high quality. They recovered all the data I had lost. I can only recommend.

Tell Us What Happened

Describe the problem briefly and leave your email. We’ll review your case and get back to you in writing.

We’ll reply by email during business hours. No phone call is required.

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