Specialist laboratory in Prague · Serving Europe
Lost your data? We recover what matters.
Clicking hard drive, undetected SSD or failed RAID? Tell us what happened. You’ll receive a free first assessment and a fixed quote before recovery begins.
- No recovery without your approval
- Clear price before work begins
- Confidential handling of your device

A clear, no-pressure process
The simplest way to start
Start with a free assessment. We do not begin recovery work until you know the price and approve it.
- 01
Describe the problem
Tell us the device type, what happened and which data matters most. We’ll provide a free first assessment.
- 02
Send or drop off the device
Use a carrier of your choice, drop the device off in Prague, or select optional courier collection.
- 03
Receive a fixed quote
We inspect the device and confirm what can be recovered, the price and the expected turnaround time.
- 04
Approve the recovery
Recovery starts only after your approval. If no data is recovered, there is no recovery fee.
How should the device reach our laboratory?
Self-shipping is usually the simplest option. Courier collection remains available for customers who prefer it.
Send the device yourself
Register the case free of charge and use a carrier of your choice. You pay only that carrier’s shipping cost.
Courier collection for €45
DPD collects the packed device from your address. The non-refundable fee covers collection and the initial laboratory assessment.
Tell Us What Happened
Describe the problem briefly and leave your email. We’ll review your case and get back to you in writing.
We’ll reply by email during business hours. No phone call is required.
Not sure what to write? Ask our AI assistant
Visit Us or Contact Our Partners
Drop off your device at our headquarters or one of our partner locations.
Prague
Central LabDataHelp s.r.o.
Vienna
Drop-off PointKreml & Co GesmbH
Bratislava
Drop-off PointPRO.Laika spol. s r.o.


















