Drop-off Points & Partners
Prefer to hand over your device in person? Bring it to our laboratory in Prague or to one of our partner drop-off points in Vienna and Bratislava. Our partners pass your media on securely to the Prague laboratory.
Tip: Not near any of these locations? Register your case free of charge and get shipping instructions for our Prague laboratory. Optional insured DPD pickup costs €45.
Our laboratory in Prague
DataHelp s.r.o.
Central labPrague, Czech Republic
You can hand in your device directly at our laboratory, where all recoveries are carried out. Registering your case online first speeds up the intake.
Partner drop-off points
Kreml & Co GesmbH
Drop-off pointVienna, Austria
Hand in your device here – our partner forwards it securely to our Prague laboratory. Diagnostics and recovery always take place in Prague.
PRO.Laika spol. s r.o.
Drop-off pointBratislava, Slovakia
Hand in your device here – our partner forwards it securely to our Prague laboratory. Diagnostics and recovery always take place in Prague.
Want to become a partner?
We offer a partner programme for service centres, IT companies and online shops.
Learn more about our partner programme