Data Recovery for Businesses
Enterprise data recovery solutions with priority service, dedicated support and B2B invoicing
Priority Technical Support
Dedicated account manager for your company. Direct phone line to our engineering team. Status updates throughout the recovery process.
Flexible B2B Pricing
Volume-based pricing for recurring clients. Invoice payment with NET 30 terms. Reverse charge for EU companies with valid VAT ID.
Express Processing
Your cases move to the front of the queue. Express 24-48h service available. Guaranteed response time within 4 business hours.
Custom SLA Agreements
Tailored service level agreements for your organization. Defined response times, escalation procedures, and reporting requirements.
Enterprise Recovery Services
Server & RAID Recovery
Recovery from failed RAID arrays (0, 1, 5, 6, 10, RAID-Z), SAN/NAS systems, and enterprise storage. We support Dell PowerEdge, HP ProLiant, Lenovo ThinkSystem, and all major server platforms.
Workstation & Laptop Recovery
Recovery from employee laptops, workstations, and company-issued devices. Support for encrypted drives (BitLocker, FileVault), domain-joined machines, and corporate image systems.
Ransomware & Cyber Incident Recovery
Data recovery after ransomware attacks, malware encryption, or accidental mass deletion. We work with your IT security team to recover data while preserving forensic evidence.
Data Protection Consulting
Backup strategy review, disaster recovery planning, and employee training. We help you prevent data loss before it happens — based on 35+ years of seeing what goes wrong.
Industries We Serve
We understand that different industries have different requirements for data handling, compliance, and urgency:
Finance & Banking
Recovery of transaction data, trading systems, and customer databases. PCI DSS awareness, strict chain-of-custody documentation.
Healthcare
Patient record recovery, medical imaging data (DICOM), hospital information systems. GDPR and health data regulations compliance.
Legal & Government
Recovery of case files, court documents, and classified information. NDA and security clearance available upon request.
Manufacturing & Engineering
CAD files, production data, quality control databases, PLC/SCADA system backups. We understand the cost of production downtime.
IT & Technology
Development repositories, virtual machines, container data, cloud backup recovery. We speak your language.
Media & Creative
Video production files, photography archives, audio masters, design projects. Recovery from NAS arrays and direct-attached storage used in creative workflows.
Why Enterprise Clients Choose DataHelp
Own Laboratory Since 1999
Not an intermediary — your data never leaves our facility. ISO Class 5 laminar flow box, 10,000+ donor drives in stock.
57,000+ Cases Completed
Including Fortune 500 companies, government agencies, and critical infrastructure operators across Europe.
GDPR & NDA Compliance
Free NDA for all corporate clients. Full GDPR compliance including Austrian DSG and German BDSG. Compliance documentation for your auditors.
No Data, No Fee
You receive a binding price quote after diagnostics. If we cannot recover your data, you pay nothing for the recovery — only the €45 pickup/diagnostics fee.
Trusted by Organizations Across Europe
From government agencies to Fortune 500 companies, organizations trust DataHelp with their most critical data:
Banks and financial institutions
Government agencies and ministries
Hospitals and healthcare providers
Manufacturing and industrial companies
IT companies and managed service providers
Universities and research institutions
Supported enterprise systems
| Servers | Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, Supermicro, Fujitsu Primergy — tower, rack and blade form factors |
|---|---|
| Storage arrays | HPE MSA, Dell EqualLogic/Compellent, IBM Storwize, NetApp FAS, Synology XS/XS+/UC, QNAP Enterprise, Infortrend, Nimble |
| Virtualisation | VMware ESXi (VMFS), Hyper-V (VHD/VHDX), Proxmox, XenServer, KVM — recovery from broken datastores and virtual disks |
| Databases | Microsoft SQL Server, PostgreSQL, MySQL/MariaDB, Oracle, MongoDB — we recover database files, not re-execute queries |
| Tape backup | LTO-1 to LTO-9 (with matching drive), DAT, DLT — legacy tape recovery on request |
What to do on enterprise data incident
Power off affected servers / NAS — preserve the state of the failed system for forensic analysis.
Document the incident: time, symptoms, recent changes, last known backup — we need this for optimal recovery path.
Preserve logs (controller logs, NAS event log, SMART data) — send them with the device for faster diagnostics.
For ransomware: do NOT pay the ransom. Contact us — in many cases we can recover from snapshots or shadow copies.
Enterprise recovery vs. disaster recovery planning
Data recovery is not a substitute for a proper backup and disaster recovery plan. Our service is for cases where backups have failed, are incomplete, or are unavailable — and the production system needs data that would otherwise be lost. We recommend parallel tracks: our recovery for the immediate data, plus a review of backup strategy with your IT team.
For ongoing production operations during recovery, we can coordinate with your IT provider to set up a parallel replacement system. Our deliverable is your data on a verified medium, ready for import into the replacement infrastructure. The original failed system is returned to you or disposed of securely — never reused.
For enterprise customers we sign NDAs, can work under specific compliance requirements (GDPR, ISO 27001, DSGVO, HIPAA-adjacent), and can issue chain-of-custody documentation for every recovery operation.
Isolate and preserve the failed system
On enterprise storage failures, resist the temptation to "just reboot" or "just rebuild" — these shortcuts often turn a 1-day recovery into a 2-week reconstruction. Isolate the failed system from the network, stop all write activity, and document the state before any diagnostic steps.
For ransomware incidents specifically: do not wipe affected systems. Modern ransomware often leaves recoverable data in shadow copies, unmounted snapshots, or vendor-specific backup volumes that attackers miss. Preserving the system intact gives us the best chance to recover without paying the ransom.
Why choose DataHelp for business recovery?
Enterprise data recovery demands specific workflows: signed NDAs, priority service with dedicated technicians, chain-of-custody documentation, and coordination with your IT team and external vendors (Dell ProSupport, HPE, Synology support). We handle all of these as standard for business customers.
Our infrastructure supports enterprise work: ISO Class 5 laminar flow boxes, PC-3000 Data Extractor RAID, R-Studio Technician for RAID reconstruction, 10,000+ donor drive inventory, secure evidence storage for forensic chain of custody, and dedicated clean-room workstations. For specific compliance or audit requirements we can accommodate on request.
Our team has over 35 years of combined industry experience with enterprise recovery cases across Central and Western Europe. We have recovered data for banks, hospitals, government agencies, manufacturing and logistics companies — spanning cases from single-drive laptops up to 24-drive SAN arrays and multi-server virtualisation clusters.
Frequently asked questions — business recovery
Yes, as standard for business customers. We can sign your NDA, use our template, or work under specific compliance frameworks (GDPR/DSGVO, ISO 27001, HIPAA-adjacent, banking sector compliance). Request the NDA during initial contact.
Diagnostics within 24 hours. Standard recovery depends on complexity: RAID rebuild 1–3 weeks, database recovery 1–2 weeks, virtualisation datastore recovery 1–3 weeks. Express processing (48–72 hours) is available for business-critical cases at additional fee. We can coordinate with your IT team for parallel operation planning during extended recoveries.
Yes. We invoice businesses with 14-day net terms as standard (longer terms available on request). We accept purchase orders for enterprise customers, can integrate with your procurement system, and provide detailed itemised invoices for internal cost allocation.
Often yes, depending on the specific ransomware variant and how it interacted with your storage. We can frequently recover from shadow copies, volume snapshots, ZFS/Btrfs snapshots, vendor backup volumes, and deleted files the ransomware failed to clear. We never recommend paying ransoms — contact us first for a free assessment of recovery options.
Related guides
Useful reading before or after data recovery
The 3-2-1 Backup Rule — Your Data Insurance Policy
The 3-2-1 rule is the simplest proven strategy to protect your data: 3 copies, 2 different media, 1 offsite. Here's how to implement it.
Read guide
How to Recover Deleted Files — Methods, Risks, and When to Call a Pro
Step-by-step guide to recovering deleted files — from checking the Recycle Bin to using Recuva to professional recovery. Plus the one critic
Read guide
How to Clone a Hard Drive — Complete Guide
Step-by-step guide to disk cloning: when you need it, how to prepare, best tools, HDD vs SSD specifics, and troubleshooting common problems.
Read guide