Personal Data Protection

The protection of your personal data is our priority. All activities related to data processing are carried out in accordance with applicable legislation with emphasis on security and confidentiality.

Personal data protection is governed by Act No. 110/2019 Coll., on Personal Data Processing, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR).

The Client is aware that after sending the order, or after concluding the contract for work, the Contractor will process the Client's personal data contained in the contract for work (order), particularly name and surname, residential address, email address, telephone number (hereinafter referred to as "personal data").

The Contractor processes the Client's personal data for the purpose of:

fulfilling the contractual relationship (particularly for concluding the contract for work, fulfilling the contract for work, handling claims, processing orders, issuing and sending invoices, collecting receivables, including asserting rights in courts, with insurance companies, etc.),
fulfilling obligations imposed by generally binding legal regulations (particularly fulfilling tax obligations, statistical obligations, obligations to law enforcement authorities, etc.),
sending offers of the Contractor's new and existing products (Contractor's commercial communications), subject to the Client's consent to receive these offers.

The Contractor may entrust the processing of the Client's personal data to a third party as a processor.

The above personal data will be processed by the Contractor only for the period necessary for the given purpose of their processing. Personal data will be processed mainly in electronic form by automated means or in printed form by non-automated means.

The Client as a data subject has rights regarding personal data protection that arise from personal data protection regulations and that they are entitled to exercise against the Contractor, namely:

Right of Access to Personal Data

If the Client is interested in finding out what personal data the Contractor processes about them, they have the right to obtain information from the Contractor about whether their personal data is being processed, and if so, they also have the right to access this personal data. In case of repeated request from the Client, the Contractor is entitled to require the Client to pay a reasonable fee for providing the information, in the form of an advance payment, and if the Client does not pay this advance, the information will not be provided.

Right to Rectification of Inaccurate or Untrue Personal Data

If the Contractor processes inaccurate or untrue personal data about the Client, the Client has the right to request their rectification. The Contractor is obliged to rectify personal data without undue delay, but always with regard to its personnel and technical capabilities.

Right to Request an Explanation

If the processing of the Client's personal data by the Contractor would violate the protection of their personality or privacy or if the personal data were processed in violation of legal regulations, the Client is entitled to request an explanation from the Contractor.

Right to Contact the Data Protection Authority

If the Client is convinced that the Contractor is violating the Client's right to privacy protection, they have the right to contact the supervisory authority, which is the Office for Personal Data Protection, Company ID: 70837627, with registered office at Pplk. Sochora 27, 170 00 Prague 7.

Right to Erasure of Personal Data

If the Client's personal data is no longer needed for the purposes for which it was processed, or is processed unlawfully by the Contractor, the Client has the right to request its erasure.

Right to Restriction of Processing of Personal Data

If the Client does not want their personal data erased, but only a temporary restriction of the scope of processing of their personal data, they have the right to request the Contractor to restrict the processing of this personal data.

Right to Data Portability

If the Client wants the Contractor to transfer their personal data to another entity, they have the right to data portability to that entity. However, if exercising this right could adversely affect the rights and freedoms of third parties, the Contractor will not comply with such request.

Right to Object

The Client has the right at any time to object to the processing of personal data that is processed for the purposes of performing a task carried out in the public interest or in the exercise of official authority or for the purposes of protecting the Contractor's legitimate interests. If the Contractor does not demonstrate that there is a compelling legitimate reason for processing the Client's personal data that overrides the Client's interests or rights and freedoms, the Contractor is obliged to terminate the processing of personal data based on the Client's objection without undue delay.

Right to Withdraw Consent to Personal Data Processing

If the Contractor processes personal data based on consent granted by the Client, the Client is entitled to withdraw this consent at any time.

When exercising the rights listed in the previous paragraph, the Client may contact the Contractor in writing at the business address: DataHelp s.r.o., Jirsíkova 541/1, 186 00 Prague 8 - Karlín, or by email at the Contractor's email address info@datahelp.eu.

The Contractor will respond to the Client's request pursuant to this Privacy Policy no later than within 30 days from the date of receipt of the request. If necessary, the Contractor is entitled to extend the deadline by a maximum of 2 months. The Contractor is obliged to inform the Client about the extension of the deadline including the reasons for the extension.