Daten auf Ihrem iPhone, iPad, MacBook oder iMac verloren? Wir helfen Ihnen bei der Wiederherstellung, egal ob das Problem mechanische Schäden, Verschlüsselung oder das HFS+-Dateisystem betrifft.
Lost important data or has your Apple device been damaged? We are here to help. Our data recovery services cover devices like iPhone, iPad, MacBook and iMac. We can reliably recover data even in cases where data seems irretrievably lost.
Apple users have the advantage of Time Machine, which allows automatic and regular data backup. Before contacting us, we recommend checking whether lost data is backed up using Time Machine – it may be an easy path to quick recovery.
For devices with SSD drives (especially MacBooks) we work with access through special data connectors. Apple uses proprietary connectors like Lightning and MagSafe or recently also USB-C. Our laboratory is equipped with the necessary adapters for working with all current types.
Datenverlust auf iPhone oder iPad wird in der Regel durch Benutzerfehler, Speicherversagen oder unerwartete iOS-Probleme verursacht.
Die Datenrettung von Apple-Geräten kann von mehreren Stunden bis zu mehreren Wochen dauern, abhängig von der Art des Fehlers und den Gerätespezifikationen. Die iPhone-Datenrettung dauert in der Regel Dutzende von Stunden, wobei die Zeitanforderungen je nach Modell variieren (z.B. iPhone 6 bis 15). Für iPad kann die Wiederherstellung mehrere Tage bis Wochen dauern, unabhängig vom Gerätetyp (Mini, Air oder Pro).
Apple device data recovery can be challenging and has a lower success rate, especially due to double encryption. For recovery to be possible, the device must not be reset to factory settings.
Wir beginnen mit der Erstellung eines Images des Speicherbereichs, was uns den Daten im Gerätespeicher näher bringt.
Most Apple notebooks use a unique file system HFS and HFS+ (Hierarchical File System), which is based on FreeBSD. This system is designed to be more powerful and stable than file systems used in Windows, for example. Thanks to its robustness, HFS+ can function even with minor errors without the system crashing immediately. However, if physical disk damage occurs, the HFS+ file system can collapse, making data recovery significantly more difficult.
From the user's perspective, this problem often manifests as the device not starting up again after shutdown or becoming unresponsive. In many cases, so-called "boot loop" (cyclic restarting) may occur, where the device continuously loads but does not start the system. This condition is usually caused by compromised HFS+ file system integrity. Even in these cases, we can help – we use special tools and techniques that allow us to work directly with the damaged file system structure and recover data that would otherwise be inaccessible.
iMac and Mac mini are popular desktop computers that combine performance with elegant design. Older models use classic 3.5" or 2.5" hard drives (HDD), while newer models are equipped with fast SSD drives or combined Fusion Drive. Modern iMacs with Apple Silicon chips (M1, M2, M3, M4) have SSD directly on the motherboard, requiring a specific approach to data recovery.
Fusion Drive kombiniert SSD und HDD zu einem logischen Volume. Wenn eine der Festplatten ausfällt, kann der Zugriff auf alle Daten verloren gehen. Unser Labor kann Daten aus beiden Teilen des Fusion Drive rekonstruieren und die Dateisystemstruktur wiederherstellen.
Der kompakte Mac mini und der leistungsstarke Mac Studio verwenden interne SSD-Laufwerke. Bei älteren Modellen kann die SSD entfernt werden, bei neueren mit Apple Silicon ist der Speicher verlötet. Wir sind auf Datenrettung von beiden Typen spezialisiert, einschließlich T2-Chips mit Verschlüsselung.
Apple-Geräte verwenden eigene Dateisysteme, die sich von Windows (NTFS, FAT32) und Linux (ext4) unterscheiden. Die Kenntnis dieser Systeme ist der Schlüssel zur erfolgreichen Datenrettung.
Older file system used since Mac OS 8.1. Excels in stability and reliability – can function even with minor errors without crashing. Used mainly on older Macs with HDD drives. When physical disk damage occurs, however, the entire HFS+ structure can collapse, complicating recovery.
Modern file system introduced in macOS High Sierra (2017), optimized for SSD and flash memory. Offers native encryption, file cloning, and snapshots. APFS is the default for all newer Apple devices including iPhones and iPads. Data recovery from APFS requires specialized tools.
Apple devices often use hardware encryption (FileVault on Macs, Data Protection on iPhones/iPads). For successful data recovery, you must know the access password or have access to Apple ID. Never reset the device to factory settings – this destroys the encryption keys and data will be irretrievably lost.
Apple products make up approximately 10% of all media we recover in our laboratory. We have extensive experience with all generations of iPhones, iPads, MacBooks, and iMacs – from the first models to the latest devices with Apple Silicon chips.
Apple uses proprietary connectors that change regularly. Our laboratory has all necessary adapters and if needed, we can manufacture additional ones ourselves. We can connect and diagnose any Apple device.
Further use of a damaged device can significantly reduce the chance of successful data recovery. Do not connect iPhone/iPad to computer, do not attempt reset or system update.
Before contacting us, verify whether lost data is backed up. Time Machine (for Mac) or iCloud (for iPhone/iPad) may contain a copy of your files. If backup does not exist or is incomplete, proceed to the next step.
Order diagnostics online or by phone. Our courier will pick up the device anywhere in Europe for €45 (includes diagnostics). After diagnostics, we will tell you the exact price and chance of successful recovery – you only pay on success.
Warranty after data recovery: Warranty service can be claimed on Apple products after data recovery – our intervention does not affect the warranty unless the media is mechanically damaged.
Kontaktieren Sie uns unter der unten angegebenen Telefonnummer oder E-Mail, bestellen Sie die Datenrettung direkt oder besuchen Sie uns persönlich in unserer Firmenzentrale.